Privacy Policy & Terms of Use

Privacy Policy

Security Training Center (“STC,” “we,” “us,” or “our”) is committed to protecting your privacy and being transparent about how we communicate with you. This page explains both our Privacy Policy and Terms & Conditions for using our website, services, email, and SMS communications.

Information We Collect

We may collect personal information including:

• Name

• Email address

• Phone number (including mobile number for text messaging)

• Mailing address

• Payment information (processed by secure third-party providers)

• Class registrations, certifications, and attendance records

We may also collect non-personal information such as IP address, browser type, device information, and website usage data.

How We Use Your Information

We use your information to:

• Register and manage training courses

• Send confirmations, reminders, and service-related messages

• Communicate important updates related to your training

• Respond to inquiries and support requests

• Send marketing or educational communications only if you opt in

• Improve our website and services

• Comply with legal and regulatory requirements

Email Communications

If you provide your email address, you may receive:

• Transactional emails (registrations, receipts, reminders)

• Service announcements or policy updates

• Marketing or educational emails (only if you opt in)

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link. Transactional emails will still be sent as necessary.

Text Message (SMS) Communications

If you provide your mobile phone number and give consent, you may receive text messages related to:

• Class confirmations and reminders

• Schedule or location updates

• Important compliance or certification notices

• Limited promotional or educational messages (if opted in)

We do not sell or share your phone number for third-party marketing purposes.

Message frequency may vary. Message and data rates may apply.

SMS Opt-Out & Help

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us directly.

Data Sharing

We do not sell your personal information. We may share data only with trusted service providers (payment processors, email/SMS platforms, scheduling software) as necessary to operate our business or comply with the law.

Data Security

We take reasonable steps to protect your information using administrative, technical, and physical safeguards. However, no system is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

Changes to This Policy

We may update this page periodically. Any changes will be posted here with a revised effective date.

SMS Consent Language (Form Blurb)

Use this exact language next to any form where users enter a phone number:

SMS Consent:

By providing your phone number and submitting this form, you consent to receive text messages from Security Training Center regarding class confirmations, reminders, updates, and occasional promotional messages. Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to opt out or HELP for assistance. Consent is not a condition of purchase.

This language aligns with TCPA and carrier guidelines.

Terms & Conditions

Website & Services Use

By using our website or registering for services, you agree to these Terms & Conditions and our Privacy Policy.

Registration & Payments

• All class registrations are subject to availability.

• Payment is required at the time of registration unless otherwise stated.

• Prices, schedules, and policies may change without notice.

Cancellations & Refunds

Refunds, reschedules, or transfers are subject to our posted cancellation policy and may vary by course. Please refer to individual class listings or contact us for details.

Communications Consent

By providing your email address or phone number, you consent to receive communications related to your training and account. Marketing messages are sent only if you opt in and can be unsubscribed from at any time.

Intellectual Property

All website content, training materials, logos, videos, and course materials are the property of Security Training Center and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

Security Training Center is not responsible for damages arising from website use, training participation, or communication interruptions, except as required by law.